Selling Policy – Glotis.xyz

1. Introduction

Welcome to Glotis.xyz, your trusted source for high-quality handmade soap-making tools. This Selling Policy outlines our terms and conditions regarding ordering, payment, shipping, and customer support to ensure a smooth shopping experience.

2. Ordering Process

  • Browse our selection of handmade soap-making tools and choose the products that suit your needs.

  • Add your desired items to the cart and proceed to checkout.

  • Provide accurate shipping information to avoid delivery issues.

  • Complete your purchase by making the payment.

  • You will receive an order confirmation email with details of your purchase.

3. Payment Policy

  • We accept all major credit/debit cards and PayPal.

  • Payments are processed securely to ensure customer data protection.

  • Orders will only be processed upon successful payment verification.

4. Shipping Policy

  • Orders are processed within 1-3 business days.

  • Standard U.S. shipping takes 3-7 business days.

  • Expedited shipping options are available at checkout.

  • Shipping costs vary based on order size and destination.

5. Return & Refund Policy

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in original packaging, and in resalable condition.

  • If you receive a defective or incorrect item, contact us at [email protected].

  • Refunds are processed within 5-7 business days after receiving the returned item.

6. Customer Support

For any inquiries regarding our Selling Policy, feel free to contact us:

  • Address: 5193 N Lake Blvd, Carnelian Bay, CA 96140, USA

  • Phone: (530) 993-4799

  • Email: [email protected]

  • Support Hours: Monday – Friday, 9 AM – 5 PM (PST)

7. Policy Updates

We reserve the right to update our Selling Policy at any time. Any modifications will be posted on this page.

Thank you for shopping at Glotis.xyz – your go-to store for premium handmade soap-making tools!